Using Empathy Maps in Education

  • thinks/says
  • feels/needs
  • does/goes/seek
  • hears/sees

How do Empathy Maps help Teachers?

Benefits of Using Empathy Maps:

  • It helps learners put themselves in someone else’s shoes, and see things from another person’s perspective. By developing greater empathy, learners can better understand the world around them and work collaboratively.
  • It helps them get to know each other better as team members. Having a learner complete his or her Empathy Map can help other members understand that person better.
  • If one has been asked to work with someone who is not part of their usual team, they may have a chance to see that person’s perspective in a new way and generate ideas about how best to work together.



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